We offer a refund or exchange within the first 4 days from the date of your purchase. If 4 days have passed since your purchase, you will not be eligible for a return, exchange, or refund of any kind.

To become eligible for a return or an exchange:

1. The purchased item must be unused and in the same condition as you received it.
2. The item must be in its original packaging.
3. Items purchased during a sale may not be eligible for return or exchange.
4. Only items that are defective or damaged will be replaced based on an exchange request.

Certain categories of products/items may be exempt from returns or refunds. These categories will be clearly identified at the time of purchase. For accepted return/exchange requests (as applicable), once the returned product/item is received and inspected, we will notify you via email. If the returned item passes our quality check, your request (return/exchange) will be processed in accordance with our policies.